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lead generation Archives - SSC Digital

quality leads swd-digital-case-study

How Software Development companies gained quality, qualified, relevant leads!

By | Case Study | No Comments

"We have been wowed from start to finish."

The Challenge 

The Software Development Company faced a major challenge in obtaining a consistent volume of good quality, relevant, qualified leads with accurate contact data. They specializes in full-stack software development and has a team of 6 SDRs across four continents. 

They needed to have access to a constant supply of these qualified leads, relevant to their industry so that their SDR teams could make more effective sales calls. They needed better engagement too from prospects and for response rates to be increased.

The Solution 

SSC Digital was engaged by the Software Development Company for several reasons and finding a solution for this challenge was one of them. At the outset, they were looking for a company that offered everything from lead sourcing, ICP Development, Content Creation, Outreach campaigning, and robust reporting, and found all of that contained in the SSC Digital solution.

Taking up the challenge, we followed our standard SSC onboarding process and the sales call was concluded, with the signing of our Engagement Letter. After a kick-off meeting with the client’s team, various SSC Teams performed their part of the onboarding process to ensure that we would launch the first campaigns within seven business days.

We then proceeded to book the calls with qualified leads and increased the sales pipeline for our client by adding 125 calls to date.

The outcome 

One of the key metrics that improved as a result of SSC Digital’s work is the engagement rate of prospects, which speaks volumes about the accuracy of the data that we obtain, and an increase in the average response rates also demonstrates the quality of the email copy that we produced for our client.

Two of the key factors relating to the successful outcome that highly impacted Software Development Companies’ business are…

  1. Exposure – Because the data is so accurate it places them in front of a lot more potential buyers of their software development services.
  2. Call to Proof of Concept Conversions – The Software Development Company has managed to book sales calls before using SSC Digital, but those calls often did not result in Proof of Concepts or Proposals. With the new solution, their SDR teams are finding a greater proportion of POCs and Proposals.

The SSC solution took just seven days to complete and our client’s first calls were booked two days after they were launched, which illustrates the efficacy of the SSC Digital process.

Conclusion

The result is a very satisfied client who has heaped praise on the SSC Digital team and our methods. In their own words ‘’With regard to this specific challenge, I believe there was a positive impact on the bottom line as there were many prospects that turned into long-term paying clients as a result of SSC Digital’s outreach work. Concerning our relationship with SSC, from the start, we were impressed by the transparency and efficiency SSC Digital displayed during the entire onboarding process. We knew exactly when what was going to happen, even the moment our campaigns went live. The level of detail in their reporting is also very impressive. We are delighted to say that we have been wowed from start to finish. SSC is a highly capable practitioner of the service they offer and we enjoy working with them.’’

Get in Touch

If you have a challenge to which you believe we might have the solution, contact us today for an obligation-free consultation. Our expert team is waiting to ensure your outcome will be yet another SSC Digital success story!  

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    client influx through lead generation

    Boutique Design Agency Achieves New Client Influx with the Help of SSC Digital

    By | Case Study

    Onwards and upwards to bigger and better things with successful lead generation.

    The Overview

    The Agency is an award-winning global Branding & Digital Design Agency based in NY. They came to us to help them generate a flow of new clients that were likely to stay on retainer. Results = incredible: higher email open rates, more booked calls and a consistent influx of new clients.             

    The Problem: New Client Influx through Lead Generation

    The Agency works with their clients in a highly collaborative way, always in close communication to ensure the client is getting exactly what they want. According to many designers, design work can be very challenging to find new leads. They often have to spend a lot of time searching for new clients rather than being able to focus on their design work.

    The Solution: Finding New Leads

    The Agency needed help not only finding new leads, but also converting them into clients. Beyond that, they needed help keeping these new clients on retainer. We took over all of the targeting and prospecting admin that came with this process!

    This is what The Agency had to say “[With the help of SSC Digital] we are now closing between 1-2 new high-end retainer clients per month. Sales calls scheduled in advance help salespeople focus on giving pitches and closing sales. This eliminates the need to source and contract new leads, saving a lot of time. This has freed up a lot of time for us to focus on the design work that we love!”

    The Results

    The biggest improvements can be seen all across the board:

    We have given The Agency’s lead generation, sales prospecting and sales a boost. Their workflow has also improved with all the time they were saving: “Within just one week from the kick off, we were live! Our calls are scheduled, confirmed and rescheduled for us! Calls came in within 3 weeks, and at least 4 calls were scheduled per week. We also have over 30% email opens and 3% replies! We have consistently had 1-2 new clients closing monthly for the past 2 years.”

    The Conclusion

    The Agency is on their way to bigger and better things!

    By implementing the correct strategy, targeting the right people and making sure we engage with their prospects on a regular and consistent basis, we increased their ROI beyond expectation.

    Get in Touch

    As a company that lives and breathes lead generation, SSC Digital does not leave anything to chance or guesswork. Measuring every component of your outreach is how we ensure you get the best possible results.

    Data dictates our process from strategy to conversion and beyond, our SSC team will make sure your business starts this very important journey on a sound footing, guaranteeing a lead generation process that is effective, credible, authentic, and transparent.

    From generating a higher ROI and reducing your cost per sale to developing your ideal customer profile (ICP). SSC can make explosive growth your reality today. Book a call with an expert and let our dedicated team help your business explore the SSC service suite. At SSC, we ensure that every lead is followed up on and that no opportunity is missed!

    Contact US


      Follow Up Sales Strategies

      Follow Up Sales Strategies for Success!

      By | SSC

      Follow Up Sales Strategies for Success!

      Why Effective Follow-Ups are Key for Lead Generation and Closing Sales

      Some say “the more the merrier”, however, we disagree. Our head of sales, Vanessa Huygen, gives some insight into follow-up sales strategies for success.

      What is a Follow Up, and how would it help your lead generation strategy?

      As a salesperson, following up with potential clients is essential to increase the chances of making a sale. Following up can involve pursuing something further or staying in touch with the client. Keeping the lines of communication open creates opportunities for more sales.

      Your initial email to a prospective client must include a clear and straightforward way for them to book a call with you. Then, if you don’t hear back from them, follow up with a strategically crafted email. This is vital in ensuring steam isn’t lost on a potential sale.

      If a call does materialize between you and a prospective client, and they tell you they would like time to think about your offer, you will still need to follow up after an appropriate waiting period.

      According to multiple sources, most sales only occur after an initial point of contact, meaning that significant sales are likely to be lost without following up. However, it is not just about following up but effectively following up.

      Follow-Up Email Mistakes to Avoid

      Sales teams across all industries face a multitude of challenges and mistakes when it comes to following up with prospective clients via email:

      A Lack of Knowledge In Effective Follow-Up Emailing

      Many sales team members don’t follow the correct guidelines when structuring an email:

      The subject line must be short, relevant and intentional, i.e. it must state exactly what the email is covering. Unfortunately, many people give little thought to a subject line even though it is the first thing that grabs a prospective client’s attention.

      Lengthy emails are often difficult to read due to an overload of information. To avoid this, get straight to the point by identifying a pain point, offering a solution, and using strong language. This will capture the reader’s attention and keep them engaged.

      If you want your clients to take action, make it easy for them. They’ll lose interest if they have to search all over your email for a link. So instead, put the call to action where it’s easy to find and use.

      The time you send an email is also vital, affecting the traction an email will yield. Emails are often sent at sporadic times without thought, lowering interaction rates.

      Lastly, don’t send too many follow-ups. Many companies will fill a prospective client’s inbox with excessive emails, leading to frustration. Each email must have an intention, such as to introduce, remind or reassure. Don’t send thoughtless emails without purpose. Knowing when to stop is crucial.

      A Fear of Follow-Up Cold Calling

      Frequently, people will avoid following up together if it means they need to make a cold call. Most of the time, they fear they may inconvenience or anger a prospective client with an unannounced call. The truth is, it’s business, and cold calls are essential.

      Many clients will be pleased that you reached out, as they may have forgotten to get back to you, for example. So even if you only get one sale out of twenty cold calls, it’s worth it.

      Preparation is key to feeling more confident and at ease when calling too. Before you call, become familiar with all the relevant information about the prospective client or company. Many people fail to do so and end up sounding monotonous and bland.

      Mistakes like this lead to a depreciation in lead generation and sales closures. Therefore, effective follow-up practices are vital.

      Follow Up Sales Strategies for Success take notes

      The Best Cold Calling Follow-Up Practice Tips from our Head of Sales

      1.Stay on Schedule

      Once a prospective client selects a date and time to have a call with you, make sure you stick to it. When you have a client’s undivided attention, make the most of it and don’t waste the opportunity. This window is tiny, so use it wisely.

      2. Keep to your Word

      Ensure that you not only honor the date and time a prospective client has selected to have a call but also the promises you make. This will promote credibility and tangibility behind your name. Conversely, a single failure to deliver a promise can leave a bad taste in a client’s mouth.

      3.  Set Reminders

      You must always be on top of your arranged calls and tasks. A CRM software program is essential for any business that wants to monitor its client relationships effectively. It helps keep track of prospective clients so that nothing falls through the cracks. Zoho is a great CRM software to try!

      4. Diversify Platforms

      There are a variety of ways to reach out to potential clients. Start by finding a convenient platform for them, such as email. Then, if they do not respond, try another platform such as LinkedIn. Finally, if all else fails, a phone call may be the thing to seal the deal.

      5. Chameleon your Client

      If a prospective client is in the process of building their company, give them time and space. Alternatively, if they own or are part of a fast-paced, ever-evolving company, ensure you mirror their pace. If they sense that you can’t keep up, the risk of losing interest in your services will amplify.

      6. Personalized Intent

      Make sure to note all personal details and company-specific information before reaching out to a prospective client. Utilize social media platforms such as Facebook Facebook and LinkedIn to confirm names, facts, events etc. First impressions matter, and attention to detail will get you far!

      7. Subject Lines

      Subject lines need to be concise, catchy and intentional. You need to state precisely what the email will be about in one line. For example, a subject line including a first name or company name will make prospective clients more likely to engage

      Follow Up Sales Strategies for Success take notes

      Why Following Up Will Lead to Sales Success

      As has been made clear, the main benefit of following up is a higher lead generation and increased sales. In addition, effective follow-up practices promote to-the-point subject lines, precise pain points, hooks and solutions, strategic send times and convenient CTAs. These are all set to quickly convince prospective clients of what benefit you will be to them.

      Persistence

      Respectful persistence is at the heart of follow-up practices. Pursuing prospective clients with these practices in hand is the best way to get the outcome you want. Without perseverance and the right tools, you risk slipping to the bottom of an inbox feed.

      A constant communication stream between a prospective client and your company is essential to follow up. Maintaining regular contact ensures that you are top of mind when the client is ready to make a purchase. This will ultimately minimize the chance that a client will move away from your service offerings.

      Each correct follow-up practice is another step in the right direction on your way to optimal company success!

      How SCC Will Solve The “No Time To Follow Up” Problem for your Lead Generation Strategy

      As has been made clear, effective follow-up practices are the beating heart of a successful company to prospective client relationships. However, because implementing these practices rely on thoughtful email creation and time commitment to research, we understand that you may not have the time. Luckily, there is a solution!

      At SCC, we will ensure that your follow-up needs are taken care of. We will create subject lines, opening lines, email bodies and more for not only an initial email but all of the follow-up emails you need. SCC will cover everything down to calendar links and sign-off.

      Personalization

      We will take care of every step in the pre-sale interaction process, setting you up with a fine-tuned personalized email package. The emails will expertly alert prospective clients to their industry pain points and offer them your services in implementing a said solution.

      We already have good follow-up practices down to a fine art so that you can put your time and energy elsewhere. So allow us to transform your emails into leads and leads into sales!

      SSC: A Leading Lead Generation Company

      Effective lead generation remains a core component of any B2B organization’s success and viability. This multifaceted and complex aspect of your marketing strategy requires you to engage experts who can deliver results.

      As a company that lives and breathes lead generation, SSC does not leave anything to chance or guesswork. We measure every component of our outreach, from subject line to message content to the optimal time of day to approach your prospects.

      Data-driven

      With the data dictating our process from strategy to conversion and beyond, our SSC team will make sure your business starts this significant journey on a sound footing, guaranteeing a lead generation process that is effective, credible, authentic, and transparent.

      SSC can make explosive growth your reality today, from generating a higher ROI and reducing your cost per sale to developing your ideal customer profile (ICP) to driving conversions. Our team is here to help you make the most of the SSC service suite. We’ll ensure no lead goes unmet and no opportunity is missed. Get in touch with us now to get started.